Veterinary Client Mediation

Veterinary Client Mediation

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News

We're at the London Vet Show 2019!
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Animal Safety and Firework Season
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The Mind Matters Initiative with the RCVS
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World Mental Health Day 2019 - The Impact of Animals on Human Health
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Pet Passports and Brexit
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NOAH Conference - 'We Are One Health'
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Vets and Brexit
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RCVS Announces Plan to Review ‘Under Care’
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It's Not About Right and Wrong - Veterinary Complaints and Negligence
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Time for Change with the BVA
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How to Manage Fees and Estimates
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175 Years of the Royal College of Veterinary Surgeons
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How Do We Make Care Better?
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The Why - Learning From Complaints
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Why Do Complaints Arise?
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VCMS Annual Insights
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Case Study: Why Did Mediation Work?
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Does ‘Sorry’ Have to be the Hardest Word?
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FAQ: We Don’t Feel We Have Done Anything Wrong, So Why Should We Mediate?
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FAQ: We Have Already Responded to the Complaint, So What More Can Mediation Achieve?
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Independent mediation for veterinary professionals and their clients

Resources

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