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What is the VCMS' Mediation Process?
Our mediation process works to achieve a mutually beneficial outcome for both parties and on agreeing to mediation both parties sign our legally binding document which outlines the process itself.
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February 2nd 2017
What Does Mediation Involve?
Each complaint or dispute is unique; the circumstances and the individual involved means that each mediation requires different levels of input. While ADR does involve a need to be proportionate, the Veterinary Client Mediation Service…READ MORE -
November 23rd 2016
Using Mediation to Resolve Disputes
The Chinese philosopher, Confucius, (551-479 BCE) established that it is best to resolve disputes through mutual agreement rather than coercion. In China and parts of Asia, modern businesses strongly favour mediation over litigation. People throughout…READ MORE -
October 7th 2016
Successful Launch and First Week at VCMS
Well, here we are at the end of the first week of the VCMS. The complaint mediation service for vets and animal owners launched on Monday 3 October. Looking back on our first week, we…READ MORE -
October 3rd 2016
New Alternative Dispute Resolution Trial Launched as Veterinary Client Mediation Service (VCMS)
On Monday 3 October 2016 a new alternative dispute resolution (ADR) trial, known as the Veterinary Client Mediation Service (VCMS) will be launched on a nine-month basis.READ MORE -
June 3rd 2016
Nockolds Solicitors Appointed Chosen Suppliers by the Royal College of Veterinary Surgeons for their Mediation Service
Nockolds Solicitors is delighted to receive the decision from the Royal College of Veterinary Surgeons (RCVS) that from 3 October 2016, they will be providing the mediation service for practitioners and members of the public…READ MORE