November 1st 2018

Veterinary Mediation Scheme Passes One-Year Milestone | via RCVS

This month the Veterinary Client Mediation Service (VCMS), established and funded by the RCVS, has passed the one-year mark having dealt with over 2,000 cases of dispute between veterinary practices and clients in this time.

The VCMS, which is administered by Nockolds Solicitors, was formally launched by the RCVS as an alternative dispute resolution service in October 2017 following a year-long trial.

May 1st 2025

Did You Know that the Veterinary Client Mediation Service (VCMS) is an Approved ADR Provider?

Many complaints and disputes can be resolved without the time, cost and stress of going to court. With County Courts busier than ever and cases taking longer to be heard, it’s no wonder that the…

March 24th 2025

Spring to It!

In our blogs, we cover conditions and ailments which can prompt animals to require veterinary care and also share insight to help animal owners in their interactions with veterinary practices in these situations.

February 10th 2025

Veterinary Client Mediation Service | CMA Working Papers published 6 Feb 2025

Following the publication by the CMA of their working papers and the external research, the VCMS will consider this next phase of the CMA investigation and emerging views in detail and respond in accordance with…