November 1st 2018

Veterinary Mediation Scheme Passes One-Year Milestone | via RCVS

This month the Veterinary Client Mediation Service (VCMS), established and funded by the RCVS, has passed the one-year mark having dealt with over 2,000 cases of dispute between veterinary practices and clients in this time.

The VCMS, which is administered by Nockolds Solicitors, was formally launched by the RCVS as an alternative dispute resolution service in October 2017 following a year-long trial.

November 7th 2025

VCMS Quarterly Review

Veterinary complaint body sees a 5% increase in activity over Spring 2025, with an ongoing theme of communication and expectations around standards of care and a fall in purely cost related complaints referred to the…

October 29th 2025

CMA Provisional Report: What it Means for Dispute Resolution in the Veterinary Sector

October 15th 2025

CMA Publish the Provisional Findings in their Market Investigation into Veterinary Care for Household Pets 15 October 2025

Following the CMA’s publication of the Provisional Findings of the Market Investigation into veterinary care for household pets, the Veterinary Client Mediation Service (VCMS) is now reviewing the CMA’s proposed remedies and will feed into…