April 15th 2020

Looking after our pets during the Coronavirus Pandemic

Life at present is uncertain. Our working lives, our family lives, our wellbeing and for many, sadly, our health are being affected by the coronavirus pandemic. The same may also be true for our animals. With many of us working from home, our pets will be seeing more of us. For some that it is a joy, and others may feel their peaceful days have been disrupted (particularly for those families with younger children…it’s not only parents who will be keen to see the re-opening of schools and nurseries). 

Animal and Veterinary organisations are sharing lots of useful information to help us meet our animals needs during the crisis, including: 

What we need to consider as pet owners during the COVID-19 crisis


What to think about when you are walking someone else’s dog


What to look out for in terms of changes in your pet’s behaviour 

Click here to view the guidance (This guide was published online by the BVA, produced by Sarah Heath FRCVS, Daniel Mills FRCVS, Lorella Notari MRCVS, and Rachel Casey MRCVS, recognised specialists in behavioural medicine, for producing this guidance)

What if I need routine care such a vaccine boosters or flea/worm prescriptions

The BVA has produced a useful guide, which is regularly updated to answer many of the questions currently asked by owners. 

How can I check on my animals during lockdown to make sure they are fit and well? 

Many veterinary organisations are providing owner guidance on what to look for and how to check on our animals during lock down. Some great examples include:

What if my animal needs veterinary care during the coronavirus pandemic and lockdown?

Click here to read our COVID-19 blog 

April 20th 2022

Vets Are Human Too

It is the human condition to be fallible sometimes. This includes pet owners, their veterinary surgeons and mediators. Fallibility takes many forms, but a key cause is communication and, more importantly, miscommunication.
April 14th 2022

The Importance of Helping a Client to Feel Heard and Valued

As part of our mediation service, the VCMS assist both the public and the veterinary profession in finding mutually beneficial outcomes to complaints.
March 1st 2022

Returning to Work and Your Dog

With restrictions easing across the UK and many returning to full time work, the RSPCA has warned about dogs being abandoned as owners struggle with returning to work and the cost of living rises.