November 16th 2020

In the News: CAM Conversation with Staci Baldwin About Communication Skills Before, During and After a Veterinary Consultation

Staci Baldwin, Resolution Manager at the Veterinary Client Mediation Service (VCMS), chats to Canine Arthritis Management about the importance of communication when consulting with your vet.

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April 16th 2024

How to Support Your Busy Veterinary Practice

In recent times, veterinary practices across the UK have been experiencing unprecedented levels of demand for their services. A combination of factors, including a surge in pet ownership, staff shortages due to Brexit and the…
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April 16th 2024

10 Top Tips for Responsible Pet Ownership

Bringing a pet into your life can be an incredibly rewarding experience, but it also comes with a great deal of responsibility. From providing proper care and nutrition, to ensuring their wellbeing and safety, being…
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March 14th 2024

VCMS - CMA Response

Following the Competition and Markets Authority’s announcement that they will be conducting an investigation into the veterinary sector, there has been media discussion and focus on animal owner and veterinary practice relationships.
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