July 14th 2020

In the News: CAM Conversation with Angela Pinkney About Insurance

Angela Pinkney, Complaints Resolution Manager at the Veterinary Client Mediation Service (VCMS), chats to Canine Arthritis Management about common insurance related queries.

November 2nd 2021

Stress Awareness: How Your Pet Can Benefit Your Mental Health

In our latest blog, we explore the benefits of pet ownership on both reducing stress and the improvement they can bring to mental health.

October 31st 2021

To Mediate, or Not to Mediate: How the VCMS Can Help You

In our blog post we explore the remit of the VCMS and what to consider when deciding whether to engage with the VCMS and our mediation service.

October 6th 2021

Case Study: How can the VCMS Bring Clarity to a Situation?

As part of our ongoing series where we examine how the VCMS has assisted clients, we look into how our team of Resolution Managers brought clarity to a situation and helped to find a mutually…