In the News: CAM Conversation with Angela Pinkney About Insurance
Angela Pinkney, Complaints Resolution Manager at the Veterinary Client Mediation Service (VCMS), chats to Canine Arthritis Management about common insurance related queries.
Which? Research Shouldn’t Put Off Pet Owners Looking For Help With Their Vet Complaints
A spokesperson from the Veterinary Client Mediation Service (VCMS), the approved alternative dispute resolution service for pet owners and veterinary professionals, is reassuring pet owners and veterinary practices that they are in good hands with…
Veterinary Client Mediation Service (VCMS) Response to the Latest CMA Report on the Veterinary Market Published on 1 May 2025
The Veterinary Client Mediation Service (VCMS) is an approved alternative dispute resolution service set up in 2017 to help resolve consumer complaints involving veterinary practices. Free at the point of service for consumers, the service…
Did You Know that the Veterinary Client Mediation Service (VCMS) is an Approved ADR Provider?
Many complaints and disputes can be resolved without the time, cost and stress of going to court. With County Courts busier than ever and cases taking longer to be heard, it’s no wonder that the…