July 9th 2020

BVA and BVBA Publish Post-Lockdown Advice

The British Veterinary Association (BVA) and British Veterinary Behaviour Association (BVBA) have jointly produces guidance for animal owners as we move out of lockdown. 

Many pet owners and their pets have enjoyed more time together during lockdown. With restrictions easing, many of us are looking for guidance on how we can help our animals (as well as ourselves) re-adjust to the easing of restrictions and spending less time at home. This can produce a number of challenges for our pets. 

Owners may feel they and their pets need support and wish to discuss any concerns with their veterinary practice. This useful guide provides some practical and insightful information which may help.

Read the guidance here: BSAVA and BCBA behavioural advice for pet owners and veterinary professionals

Please also visit the BVA website which provides a host of useful information on pet health, what you need to be aware of when contacting your vet and when your animal needs treatment.

November 27th 2025

Vet Industry Complaints Fall -2.6% Year-On-Year, While Consumer Satisfaction, The Number of Mediations and Resolution Rates Hit 3-Year High

The Veterinary Client Mediation Service has published the annual report of activity and insight from 2024. Funded by the Royal College of Veterinary Surgeons and free at the point of service for consumers, the VCMS…
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November 7th 2025

VCMS Quarterly Review

Veterinary complaint body sees a 5% increase in activity over Spring 2025, with an ongoing theme of communication and expectations around standards of care and a fall in purely cost related complaints referred to the…
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October 29th 2025

CMA Provisional Report: What it Means for Dispute Resolution in the Veterinary Sector

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