January 2nd 2020

As a Client, How Can you Benefit from Mediation?

Mediation has increasingly become a popular method for resolving complaints and disputes. One of the challenges that the VCMS faces is an awareness around the service that may not be known to the wider public. Part of our strategy is to show the general public that mediation is a desirable and positive alternative to litigation. So, how as a client, can you benefit from mediation?

Greater Understanding 

Mediation allows both parties to find a solution. Often, litigation can be a rigid and stilted process that can overlook factors that caused the dispute. Mediation works by seeking to understand all of the issues involved, by establishing a dialogue and communication to get to the heart of the matter. As the solution is mutually beneficial, both parties can accept a positive outcome and work together, through support, to achieve this. 


Litigation, the process of disputes being resolved through the courts, can be a very public process. Mediation offers an alternative method to resolving disputes in a very much more private manner. What’s more, the VCMS’ process is entirely confidential thus preserving the anonymity of both practice and client.

Reduced Costs 

Settling disputes through court proceedings can be very expensive and costs can easily spiral. The VCMS, as a free to access service, is a cheaper alternative to costly court proceedings.

Enhanced Support 

Out of much of the positive feedback that our teams receive, one particular element is mentioned – the support that the VCMS offers during the experience. As a neutral party, we are able to support both sides and help them work towards a resolution thus offering support and advice. 

For more information on our mediation services, contact our teams directly via 0345 040 5834 or enquiries@vetmediation.co.uk.

November 2nd 2021

Stress Awareness: How Your Pet Can Benefit Your Mental Health

In our latest blog, we explore the benefits of pet ownership on both reducing stress and the improvement they can bring to mental health.
October 31st 2021

To Mediate, or Not to Mediate: How the VCMS Can Help You

In our blog post we explore the remit of the VCMS and what to consider when deciding whether to engage with the VCMS and our mediation service.
October 6th 2021

Case Study: How can the VCMS Bring Clarity to a Situation?

As part of our ongoing series where we examine how the VCMS has assisted clients, we look into how our team of Resolution Managers brought clarity to a situation and helped to find a mutually…