t: 0345 040 5834
MENU

Downloads

Downloads

VCMS Guides

Guide to the VCMS - How We Can Help
VCMS Guide for Animal Owners
VCMS Guide for Veterinary Professionals

Fact Sheets

Raising a Complaint with a Veterinary Practice

Forms

Complaint Form

Insight Reports

Supporting Relationships Between Vet Practices and Animal Owners - Annual Insight Report 2022-23

Policies

General Privacy Notice
VCMS & RCVS: Working Together Policy

Statements

VCMS - CMA Response - March 2024

Newsletters

VCMS End of Year Newsletter - 2024

CTSI APPROVED ADR BODY REPORTS

VCMS Schedule 5 to November 2024
VCMS Schedule 6 Data 1.11.2022-31.10.2024

I want to

Get advice as a client

Get advice as a professional

Refer a complaint to the VCMS
WE ARE AN

INDEPENDENT MEDIATION FOR VETERINARY PROFESSIONALS AND THEIR CLIENTS