July 10th 2018

Why Choose Mediation?

Are you unable to resolve a dispute and considering taking the case to court?

In court you hand over the decision making to the judge, whose role is to rule in matters of the law. In mediation, the role of the mediator is to work with both parties to reach a fair resolution both parties find agreeable. During this process, both parties actively contribute to proposals for resolution; very different from court proceedings. 

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September 25th 2026

Why the Future of Veterinary Complaints Needs Mediation

As discussions continue about consumer redress and complaints handling within the veterinary sector, mediation remains an important component of the landscape.
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September 23rd 2026

Supporting Veterinary Teams Under Pressure

Complaints can have a significant impact on veterinary professionals. Beyond the practical work involved in responding, complaints can affect confidence, morale and wellbeing.
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September 21st 2026

Does Using Mediation Mean Admitting Fault?

One of the most common myths surrounding mediation is that agreeing to participate amounts to an admission of fault. This is not the case.
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