Veterinary Client Mediation
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Nockolds Solicitors Appointed Chosen Suppliers by the Royal College of Veterinary Surgeons for their Mediation Service

Jun 03, 2016
Nockolds Solicitors is delighted to receive the decision from the Royal College of Veterinary Surgeons (RCVS) that from 3 October 2016, they will be providing the mediation service for practitioners and members of the public on behalf of the RCVS. The service helps members of the public and practitioners resolve complaints quickly and efficiently. Nockolds is entirely independent of the veterinary sector and will offer a free objective mediation service. 

Jennie Jones, Partner at Nockolds Solicitors commented, "We are committed to swift and fair resolution of complaints and are looking forward to working with everyone involved in veterinary profession to protect the interests of the members of the public and maintain trust and confidence with the veterinary professionals." 

Having been one of the earliest law firms to obtain the Law Society Lexcel accreditation over 10 years ago and building on this to obtain Gold Standard Investors in People, consumer care is at the heart of their business. Regulated by the Solicitors’ Regulatory Authority, Nockolds understands the expectations of clients and the challenges of the professions delivering a service in a regulated sector. A well-established background in clinical negligence work and mediation enables the firm to offer this holistic independent service to benefit both clients and members of the professions. 

Nockolds Solicitors is a long established professional legal practice with roots tracing back to 1831. Since that time the firm has continued to grow and adapt with society to become an award-winning and recommended law firm. The firm has expanded as a business according to the wishes of the clients and Nockolds is proud to work locally, nationally and internationally with offices in Bishop’s Stortford and the City of London.

For more information about the service, please contact Jennie Jones at jenniejones@vetmediation.co.uk or telephone 01279 712580.

Independent mediation for veterinary professionals and their clients